How to Buy Metro and Bus Tickets Using the ATAC App

Navigating Public Transport in Rome with the ATAC App

Traveling around Rome can be a delightful experience, but figuring out how to buy metro and bus tickets can be a bit daunting for newcomers. Fortunately, the ATAC app simplifies this process, allowing you to purchase tickets for Rome’s public transportation system directly from your smartphone. Here’s a straightforward guide to help you navigate the app and make your travels smoother.

Setting Up the ATAC App

Before you can start buying tickets, you need to download and set up the ATAC app. It’s available for both iOS and Android devices. Simply search for “ATAC” in your app store and download it. Once installed, open the app and create an account. You’ll need to provide some basic information like your name, email address, and a password. After setting up your account, make sure to verify your email address if prompted. This step is crucial as it ensures you can recover your account if you forget your password.

Purchasing Tickets

Once your account is set up, buying tickets is straightforward. Open the app and navigate to the ticket purchasing section. You’ll find various ticket options, including single journey tickets, day passes, and weekly passes. Select the type of ticket you need based on your travel plans. For most tourists, a day pass is convenient as it allows unlimited travel on buses, trams, and the metro for a full day.

After selecting your ticket, proceed to the payment section. The app accepts various payment methods, including credit/debit cards and sometimes even PayPal. Enter your payment details and confirm the purchase. Once the transaction is complete, your ticket will be available in the app under the “My Tickets” section. Make sure your phone is charged, as you’ll need to show the ticket on your device when asked by transport officials.

Using Your Ticket

Using your ticket is simple. When you board a bus or enter a metro station, open the ATAC app and navigate to “My Tickets.” Select the ticket you wish to use, and it will display a QR code or a digital ticket. For buses and trams, show this to the driver or conductor if requested. In metro stations, you’ll need to scan the QR code at the turnstiles to gain entry.

It’s important to activate your ticket before you start your journey. For single journey tickets, activation is usually automatic upon purchase. However, for day or weekly passes, you may need to manually activate them in the app before your first use. Always ensure your ticket is valid and activated to avoid fines during ticket inspections.